“I paid £2,000 to my student loan in May 2000. They told me it was the final settlement figure but then said I owed more. I phoned and they said their records showed I had agreed to pay a further £2,100 in July but then admitted I was correct. I heard nothing more and moved house in 2004.
In April this year I learned there was mail addressed to me at the old property. A collection agency has added £800 interest to the debt and says I now owe £3,098. If I genuinely owe money I will pay it but I dispute the interest charge because I have had no contact from Student Loans for 11 years.”